For Volunteers
Code of Conduct — Volunteers
Our shared commitment to a great experience.
To maintain a respectful, safe, and impactful environment for volunteers, hosts, and communities, all Surfaway volunteers agree to the following:
1
Respect for Hosts & Local Culture
- Treat hosts, their space, and local cultures with courtesy.
- Be open to learning and adapt to local norms and customs.
2
Clear Communication
- Be honest about your skills, experience, and availability.
- Clarify expectations with your host before arrival.
- Notify your host in advance if plans change.
3
Safety & Responsibility
- Follow safety guidelines given by hosts and local authorities.
- Carry out your role to the best of your ability; ask questions if unsure.
- Respect local laws and community standards at all times.
4
Professionalism & Reliability
- Arrive on time for agreed shifts.
- Complete your role responsibly and ethically.
- Communicate proactively if challenges arise.
5
Non-Discrimination & Inclusivity
- Respect people of all backgrounds and identities.
- Create a positive and inclusive environment for everyone.
6
Positive Representation
- Represent Surfaway and its community well in your interactions with hosts and locals.
- Leave each place better than you found it — for the host and the next Surfawayer.
7
Conflict Resolution
- Attempt to resolve disagreements with courtesy and calm.
- If resolution is not possible directly, contact Surfaway support for guidance.
Remember: Surfaway thrives on trust. Upholding this code of conduct protects you, your hosts, and the wider community — and helps us build something worth being part of.